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DELIVERY & RETURNS

Clothes Return and exchange Policy

We gladly accept returns of new, unused merchandise accompanied by a receipt free of charge within 30 days of delivery. We will accommodate a one-time price adjustment on full-price items within 14 days.

Please complete your return

REFUND POLICY

 

 

You will receive an email confirmation once we receive your return (note this email confirmation will be delayed), and you can expect your refund within 14 days of that communication — issued in the form of the original payment or a Gift Card.  Please allow 1 to 2 billing cycles for your account to be credited. PayPal exchanges must be even — any balance will need to be charged to a credit card.

 

 

Items Eligible for Return

Merchandise must meet our requirements for return:

  • Full-price and sale items in their original condition, with all tags attached, may be returned for a full refund or exchanged within 30 days of delivery
  • Worn, altered or washed items cannot be returned
  • We reserve the right to deny a refund if returned merchandise does not meet our requirements

 

 

Wallpaper, Fabrics and Cushions

Free delivery: Enjoy free standard delivery to the mainland UK on wallpaper and fabrics  orders over £300

Standard delivery: For mainland UK orders, our wallpaper and fabric is carefully picked, packed and delivered to your door in 10 working days

Express delivery: If you’re in a hurry, we also offer a 5 day despatch service to the mainland UK. This means we’ll print your order and they’ll be with you by 3 to 5 working days. To use this fast shipping service you will need to contact us before making your order. Please note that this service is not available after 3:30pm or on Saturdays, Sundays and Bank Holidays.

Returns : 

Our wallpaper, Textiles, and Clothing are all made to order, we recommend that you purchase a samples of wallpaper and textiles before making a decision also with our made to order clothing we do exchange when your size is not correct but as its made to order we make sure that we got the correct size for you.

 

UNITED KINGDOM
Free  Delivery for orders over £300  (Monday–Friday, order before 12pm the day before)
Shipping  10-12 working days

EUROPE
Free Delivery for orders over £400 (Monday–Friday, order before 12pm the day before)
Shipping  10-12 working days
NON-EU EUROPE
Free Delivery for orders over £500 (Monday–Friday, order before 12pm the day before)
Shipping 10-12 working days
US
Free Delivery for orders over £500 (Monday–Friday, order before 12pm the day before)
Shipping 10-12 working days
REST OF WORLD
Free Delivery for orders over £500 (Monday–Friday, order before 12pm the day before)
Shipping 10-12 working days